Recent Questions

Hi presonus I love your kindness and service.I love to use presonus equipment.i got RC500. i bought it by used.When I recording with RC500, It sound like weak overdrive. Specially Mic preampAll the Recording source are same.Q1. Originally  RC500 sound type has a little bit overdrive sound?orQ2. If it has broken sound How can i repair it?If using excessive gain many times will occurs mic preamp problems?Thank you presonus God bless you., ...ادامه مطلب

Hi,We use RML32AI rack-mount mixer on the stage but the problem is that there is no compressor with sidechain whereas StudioLive Series III mixers have this amazing feature. Before we bought RML32AI mixer, we had watched and read that new features would be added in time. According to your videos, we have been waiting for this feature via new uptade. After we saw that StudioLive Series III mixers have this feature, we believe it is a significant feature that should be added on RML-series rack-mount mixers via new update. We are looking forward to your reply.Thanks in advance! , ...ادامه مطلب

Ideally, I'd like to mount my new StudioLive 16 series III board on top of a mobile rack for use in my studio, as well as for mobile recording.It's a little over 21" deep, and I'm conceed that every time I pack it up, I'll have to remove every single cable from the back panel.  I'd certainly prefer to leave it hooked up with the gear below it semi-permanently.Anyone got a good setup going on a mobile rack?Can anyone suggest a good make and model?Thank you!, ...ادامه مطلب

Hi There :-)  I recently switched over from Win7 to Win10, and in Win7 there wasn't issue when two different applications such as a MP3 and a Web site playing at the same time on my USB96.  Under Win10 only one application can get use of the ASIO driver.  In most cases it just cuts audio completely and you have to reboot the machine to get it working again.  I tried playing around with different versions of Universal Control with the same results.  I tried looking on your site and on the web for any answers before I contacted you so that I don't waste your time.  I'm stuck on this, can you please advice?, ...ادامه مطلب

I've just started with Studio One, moving from Cakewalk Sonar Platinum. I like it so far and still have plenty to lea.One thing I notice as different is very high latency values for ASIO in Studio One. I'm used to much lower latency in Sonar and I wondered if Studio One supports WASAPI drivers. I don't see an option for them at the moment.If they are available, I would appreciate any advice on how to access them.Thanks, ...ادامه مطلب

Hey, can I just have a copy of the old program that connected the AudioBox iTwo to my PC (Windows 7, 64 bit) ? The old program, before Universal Control, worked absolutely fine, and I recorded with it quote a bit. but uninstalling the old program & "upgrading" to Universal Control led to: Computer failing to recognize AudioBox, computer displaying errors with the drivers of the audiobox when recognized 5 hours of troubleshooting with no results whatsoever 2 dozen guides on how to treat possible issues, with no results, probably a dozen Reinstalls and uninstalls, including ones where i went to and deleted files in 'appdata' and 'prefetch' folders as recommended by the official Presonus answers, with no results I also switched off between different lengths of cables, with, you guessed it, no help , ...ادامه مطلب

I have Studio One 3 Artist version. I have an Audio Box 1818VSL Interface. My computer has Windows 10, ...ادامه مطلب

Hi there,any experience with this problem anyone? Basically it caught my attention that my right speaker wasn`t as noisy as always before start mixing, so I supposed its gain in the back was down or at least lower than the left one.Then I realized it actually sounded really bad, like with no power, highs nor clarity at all. Already reseted the DSP as I thought it could be a software problem but the same..Any advice, experience or anything really appreciated.Pablo., ...ادامه مطلب

Do UC Surface and QMix-UC also support stereo monitor mixes when used with a Series III rackmount mixer?, ...ادامه مطلب

Two men have been arrested in connection with the shooting of Deputy Chief Justice Philomena Mwilu’s driver. The police say the men were arrested yesterday, just hours after the constable was shot on Ngong Road on Tuesday evening. They also added tha, ...ادامه مطلب

After Update the Universal Control at 44619 Version & Firmare 1.49 on my Audiobox 1818vsl, The Control Panel does not work anymore. I tried to reinstall the last driver (Installer v1.3 - 5653) (Audiobox Driver 2.21), but it is no possible. It said to ask me to plug & replug the Audiobox. But nothing. (It has only "copied" several files as a .dll into a selected Folder) I also tried to rein, ...ادامه مطلب

I see from a post in June 2017 there was a driver signing issue for Faderport 8 in Windows 10 version 1703 and I am not seeing anywhere I look on the website and in help files about it having been resolved. I recently purchased Studio One 3 Professional and I am interested in buying a Faderport 8 but I won't if this is still an issue and I have no interest in going through the hassle of reverting my Windows 10 to a previous version and keeping it off the inteet so Windows 10 can't update it. Is there any kind of timeline Presonus can advise when this will be accomplished? I would imagine I am not the only person interested in buying this product but won't due to this problem. It looks like it would be perfect for my needs. Thank you very much., ...ادامه مطلب

Can I control a StudioLive Series III 32R rack mount mixer with my CS18AI ? I am aware avb audio is different on AI and series 3  , but how about control ?, ...ادامه مطلب

I want to purchase a rack mount mixer to use as a stage box with my Series III 16 mixer.  I just want to see how many rack mount channels I can control with that board.  Can it control more than one Rack mount Mixer?  If I were to get 2 Series III 16R Mixers?, ...ادامه مطلب

My ipad remote quit working.  Looking for a solution, I saw that there was a new version I needed to download.  (1.7.5.5) I have attempted several times. disconnected my firewire. everytime I get this error message: THE SOFTWARE WAS NOT INSTALLED CORRECTLY. DRIVER ERROR. PLEASE REBOOT YOUR COMPUTER AND/OR REINSTALL AND TRY AGAIN.So, now UC doesn't work at all.Running Windows 10., ...ادامه مطلب