Recent Questions

Hi there, I stupidly saved 4 Studio one ver. 4 song files along with all their data on an exteal HD which is now not functioning correctly (as there is a problem reading partitions). I'm running w, ...ادامه مطلب

Having major sound quality issues with the new Quantum.  Windows system sounds are crackling/popping on playback with zero other software running and near zero CPU load.  Youtube playback is initially, ...ادامه مطلب

I have no playback nor recording when I have Windows Audio selected:18:29:39 Failed to open Speakers (Realtek High Definition Audio)!18:29:39 Audio Playback is disabled.18:29:39 Failed to open Microphone (Realtek High Definition Audio)!18:29:39 Audio Recording is disabled.When I got into Song Setup the inputs and outputs are correctly setup but have "disabled" above each channel.When I've plugged in an audiobox that works okay but recently my Windows Audio just isn't working with Studio One 2 Artist?, ...ادامه مطلب

Hi presonus I love your kindness and service.I love to use presonus equipment.i got RC500. i bought it by used.When I recording with RC500, It sound like weak overdrive. Specially Mic preampAll the Recording source are same.Q1. Originally  RC500 sound type has a little bit overdrive sound?orQ2. If it has broken sound How can i repair it?If using excessive gain many times will occurs mic preamp problems?Thank you presonus God bless you., ...ادامه مطلب

I watched the video about the new features in UC Surface. It states that when "sync select" is tued on, you can have multiple screens open at once. I can't seem to make that happen for me. What am I missing? Surely there is a way to show multiple screens. StudioLive 24R Win 10 I7 Quad Core , ...ادامه مطلب

Presonus, I have an idea for a product that doesn't exist at all on the market (I believe) and I think there's a REAL missed opportunity here. I doubt it would be difficult for you to develop and market. Basically, there are a ton of old interfaces that people have like Firepods and Firestudios and other things that are no longer supported on current operati, ...ادامه مطلب

Hi,We use RML32AI rack-mount mixer on the stage but the problem is that there is no compressor with sidechain whereas StudioLive Series III mixers have this amazing feature. Before we bought RML32AI mixer, we had watched and read that new features would be added in time. According to your videos, we have been waiting for this feature via new uptade. After we saw that StudioLive Series III mixers have this feature, we believe it is a significant feature that should be added on RML-series rack-mount mixers via new update. We are looking forward to your reply.Thanks in advance! , ...ادامه مطلب

Hi All i upgraded to Logic 10.4 now the Motorized fader refuses to move on my Faderport. It works on my older laptop with Logic 10.3 on it. Any ideas. By the way i replaced the 'Faderport.bundle' file but still nothing. Thanks in advance, ...ادامه مطلب

Using studio one. I just bought a windows 10 laptop. Using stock audio realtek drivers playback is fine at 16bit but, when I change playback to 24bit all sounds mute. Tried downloading ASIO4ALL but thats so buggy and  iffy. Is there any other solution? Besides carrying my soundcard everywhere i go?, ...ادامه مطلب

I have a StudioLive 16.4.2 and for connecting it to the PC I bought a firewire card with a TI XIO2200A chipset. I installed Universal Control 1.7.6, but it doesn't recognize the firewire card:OS: Microsoft Windows Version unknown  [6.2.9200]  CPU(s):    Processor:  Intel(R) Core(TM) i5-6402P CPU @ 2.80GHz    Physical:  1    Cores:     4    Logical:   4    L1 Cache:  32 KB   (8)    L2 Cache:  256 KB  (4)    L3 Cache: 6144 KB  (1)  Installed RAM: 8146 MBLooking for OHCI 1394 Host Controllers...Done.When I use the TCAT OHCI Tool to check, everything seems fine:Looking for OHCI 1394 Host Controllers...1:  Vendor : (104C) Texas Instruments  Chipset: (8235) XIO2200A  Revision: 01  Max 1394 Speed Capability: S400  Support:  Compatible, no known issues.Done.Has anyone an idea what I have to do so that Universal Control will recognize the firewire card?, ...ادامه مطلب

Hi, I have a StudioLive AR16 USB.  My mixer has been working while since purchase.Yesterday, I modified the hardware with my desktop.  Afterwards, the usb cables were attached to different usb ports.Now windows shows (in device manager) a StudioLive entry, but a 2nd entry that indicates an issue with the driver.Attempting to update the drivers in anyway doesn't work.Any troubleshooting advice?thanks,Chriswindows 10 pro 64-bitpresonus studio live ar16 usb, ...ادامه مطلب

I purchased AudioBox 96 Studio for my son, we have Windows 8.1 64 bit, I am on step 2 in the manual AudioBox USB96 USB Audio Interface Quick Start Guide that came with it, and it says to download the following from your My PreSonus user account "Universal Control for Windows" I don't see that anywhere on the My PreSonus screen.  Please advise.  Studio One Artist Version., ...ادامه مطلب

I recently updated Universal Control to firmware version 1.10 and ever since my FaderPort 8 doesn't work in Studio One Professional and I continuously get an error message on startup "MIDI Port not found for Device FaderPort 8!" I have tried re-installing the software and have cycled both the FaderPort 8 and my iMac several times, but no luck. How do I get my FaderPort to start working again?iMac, late 2015.4 GHz i732 GB RAMmacOS High Sierra 10.13.2Studio One Professional 3.5.4, ...ادامه مطلب

Ideally, I'd like to mount my new StudioLive 16 series III board on top of a mobile rack for use in my studio, as well as for mobile recording.It's a little over 21" deep, and I'm conceed that every time I pack it up, I'll have to remove every single cable from the back panel.  I'd certainly prefer to leave it hooked up with the gear below it semi-permanently.Anyone got a good setup going on a mobile rack?Can anyone suggest a good make and model?Thank you!, ...ادامه مطلب

I'm trying to use my friend's computer (Acer Aspire E-14, with built-in mic) to record with Studio One 3. We are not close to the studio at the moment. I keep getting the error message"failed to open Microphone (Realtek High Definition Audio)!Please make sure that the sample rates of your recording and playback devices match"I already clicked on "Manage audio devices" and change the playback sample rate to that of the recording device. It's still not working, ...ادامه مطلب