Why cant i hear the left side on my audiobox?

Just got a new laptop . its a hp envy with and an 8th gen i7 core processor. I've had an audio box for a while ( more than a year) but hadnt really used it much. My problem is when I try to hear play back, inside and outside of studio one. This happens when I use headphones and/ or monitors. Ive been on youtube and netflix and can only hear the right side . same thing in studio one but I think this is a problem outside of studio one. I thought it may be the drivers were installed wrongly so I tried to uninstall them and install them again. That didnt work. Could this in any way be a hardware problem? Recent Questions...