Failed to open ID Core amplifier

I use blackstar ID Core 10 as my Recording Interface

I plug in usb and downloaded insider and studio one3

The insider works but It failed to open ID CORE AMP on studio one3

it says please make sure that the speaker configuration is set to stereo

PLease make sure that sample rates of your recording and playback devices match

Im using windows 7 64 bit

Please and thaks helping me