Chase Bank Kenya: Online Services And Mobile Banking

Chase Bank Kenya Limited is a commercial bank in Kenya, licensed by the country’s Central Bank.

The bank was opened in 1996 after its owners acquired a 60% stake in United Bank Kenya, who was at that time in receivership and under statutory administration by the Central Bank of Kenya.

Over the years, Chase Bank Kenya has progressively improved its bottom line by growing its customer base and increasing its profitability.

Chase Bank, as it is commonly referred to, is now one of the largest financial services provider in the East African powerhouse, with an estimated asset valuation as of December 2015, at approximately US$1.428 billion (KES 142 billion).

At that time, shareholders’ equity was valued at US$119.7 million (KES 11.9 billion).

Read Also: List of Banks in Kenya and their Addresses

Chase Bank Kenya Limited aims at being the Pan African Relationship bank. To do so, it sets its missions as enabling people to achieve the things that matter to them most.

The bank strives to create lasting, relationship-driven engagements with customers from SME’s to individuals.

Its values are:

• Inclusive,
• Keep it real,
• Make it simple and,
• Share our passion.

As such, Chase Bank Kenya’s core business is providing financial solutions that enable people and businesses achieve things that matter to them most.

Chase Bank Kenya Online Services

By priding itself in being the best customer bank, Chase offers the convenience of banking at home. Their rule is for customers to transact and interact with the bank anytime via a fully secure banking portal.

Business clients can transact using the user-friendly internet banking portal.

Personal accounts clients have the option to do all transactions on the new and improved online banking portal.

With such services, Chase gives its customers the convenience to manage and grow their finances at their own times instead of working with branch opening hours.

Chase Bank Kenya Mobile Banking

Mobile2Bank

Mobile2Bank is Chase Bank’s new business toolkit targeting any Individual SME or sole proprietorship business.

It allows a business to receive monies, make payments, manage agency float and get credit facilities instantly from their business bank account via a mobile phone.

Limited companies, partnerships, joint account businesses will be able to be on-boarded in the second release of the product.

For further inquiries, email: [email protected] or call 0730 175 000/ 0709 800 000.

Read Also: Top 41 Biggest Banks in Kenya – A Comprehensive List

Mfukoni

Chase Bank Kenya customers have the option of interacting and transacting at anytime with the Mfukoni App, its secure mobile banking app.

Mfukoni is specifically designed to help you on your financial journey by making it more convenient, efficient and accessible for you to bank when it suits you.

Its services include:

• Airtime top-up for self or other.
• M-PESA: Bank to M-PESA and M-PESA to Bank transfers with limits of up to KES 70,000. Send from bank account to own M-PESA or other M-PESA.
• Bill payments straight from your bank account – (DSTV/Zuku/GoTv/KPLC pre-paid)
• Balance inquiry and view statements.
• Funds transfer both domestic and international to any bank (With limits of up to KES. 500,000)
• Cheque book request, cheque deposit, cheque status and stop cheque
• PIN change

If you are not a Chase Bank customer, you can enjoy Mfukoni convenience and get an account through these four easy steps.

1. Not an owner of a smartphone? No problem, just dial *275*3# to register yourself. Once done you can upload your passport photo and National I.D. at www.mfukoni.co.ke/open

2. If you do own a smartphone, download ‘MFUKONI’ from your App Store.

3. ‘Select Switch to Chase ‘ option on the APP home page and fill in the details and you will receive your account number shortly.

4. To activate your account, deposit funds via Mpesa pay bill 552800 with any amount but with your OWN mobile number and upload a picture of your passport and I.D at www.mfukoni.co.ke/open

Chase Bank Kenya Awards And Recognitions

East Africa Banking Awards 2015:

The East Africa Banking Awards 2015, the 10th celebration of the achievements of the banking sector is done to encourage prudence and stability in the banking sector by recognizing, awarding and celebrating exemplary performance in the sector.

Chase Bank Kenya was recognized for the following:

• Internet Banking – 2^nd Ruers Up
• Product Iovation (iHub Partnership) – 1^st Ruers Up
• Product Marketing (Shika Mita) – 1^st Ruers Up
• Asset Finance – 2^nd Ruers Up
• CEO of the Year – Duncan Kabui

Chase Bank Named Best Company To Work For – 2014.

Chase Bank Kenya also prides itself in looking after its employees as it does to clients.

The company was awarded the 1st place in the 2014 Deloitte “Best Company To Work For” survey in the financial category at the aual awards ceremony held in Nairobi, Kenya.