Recent Questions

Hi there, I stupidly saved 4 Studio one ver. 4 song files along with all their data on an exteal HD which is now not functioning correctly (as there is a problem reading partitions). I'm ruing w...

Having major sound quality issues with the new Quantum. Windows system sounds are crackling/popping on playback with zero other software ruing and near zero CPU load. Youtube playback is initially...

I have no playback nor recording when I have Windows Audio selected:18:29:39 Failed to open Speakers (Realtek High Definition Audio)!18:29:39 Audio Playback is disabled.18:29:39 Failed to open Microphone (Realtek High Definition Audio)!18:29:39 Audio Recording is disabled.When I got into Song Setup the inputs and outputs are correctly setup but have "disabled" above each chael.When I've plugged in an audiobox that works okay but recently my Windows Audio just isn't working with Studio One 2 Artist?...

Hi presonus I love your kindness and service.I love to use presonus equipment.i got RC500. i bought it by used.When I recording with RC500, It sound like weak overdrive. Specially Mic preampAll the Recording source are same.Q1. Originally RC500 sound type has a little bit overdrive sound?orQ2. If it has broken sound How can i repair it?If using excessive gain many times will occurs mic preamp problems?Thank you presonus God bless you....

I watched the video about the new features in UC Surface. It states that when "sync select" is tued on, you can have multiple screens open at once. I can't seem to make that happen for me. What am I missing? Surely there is a way to show multiple screens. StudioLive 24R Win 10 I7 Quad Core ...

Presonus, I have an idea for a product that doesn't exist at all on the market (I believe) and I think there's a REAL missed opportunity here. I doubt it would be difficult for you to develop and market. Basically, there are a ton of old interfaces that people have like Firepods and Firestudios and other things that are no longer supported on current operati...

Hi,We use RML32AI rack-mount mixer on the stage but the problem is that there is no compressor with sidechain whereas StudioLive Series III mixers have this amazing feature. Before we bought RML32AI mixer, we had watched and read that new features would be added in time. According to your videos, we have beenwaiting for this feature via new uptade. After we saw that StudioLive Series III mixers have this feature,we believeit is a significant feature that shouldbe added on RML-series rack-mount mixers via new update.We are looking forward to your reply.Thanks in advance! ...

Hi All i upgraded to Logic 10.4 now the Motorized fader refuses to move on my Faderport. It works on my older laptop with Logic 10.3 on it. Any ideas. By the way i replaced the 'Faderport.bundle' file but still nothing. Thanks in advance...

Using studio one. I just bought a windows 10 laptop. Using stock audio realtek drivers playback is fine at 16bit but, when I change playback to 24bit all sounds mute. Tried downloading ASIO4ALL but thats so buggy and iffy. Is there any other solution? Besides carrying my soundcard everywhere i go?...

I have a StudioLive 16.4.2 and for coecting it to the PC I bought a firewire card with a TI XIO2200A chipset. I installed Universal Control 1.7.6, but it doesn't recognize the firewire card:OS: Microsoft Windows Version unknown [6.2.9200]CPU(s):Processor: Intel(R) Core(TM) i5-6402P CPU @ 2.80GHzPhysical: 1Cores: 4Logical: 4L1 Cache: 32 KB (8)L2 Cache: 256 KB (4)L3 Cache: 6144 KB (1)Installed RAM: 8146 MBLooking for OHCI 1394 Host Controllers...Done.When I use the TCAT OHCI Tool to check, everything seems fine:Looking for OHCI 1394 Host Controllers...1:Vendor : (104C) Texas InstrumentsChipset: (8235) XIO2200ARevision: 01Max 1394 Speed Capability: S400Support: Compatible, no known issues.Done....

Hi, I have a StudioLive AR16 USB. My mixer has been working while since purchase.Yesterday, I modified the hardware with my desktop. Afterwards, the usb cables were attached to different usb ports.Now windows shows (in device manager) a StudioLive entry, but a 2nd entry that indicates an issue with the driver.Attempting to update the drivers in anyway doesn't work.Any troubleshooting advice?thanks,Chriswindows 10 pro 64-bitpresonus studio live ar16 usb...

I purchased AudioBox 96 Studio for my son, we have Windows 8.1 64 bit, I am on step 2 in the manual AudioBox USB96 USB Audio Interface Quick Start Guide that came with it, and it says to download the following from your My PreSonus user account "Universal Control for Windows" I don't see that anywhere on the My PreSonus screen. Please advise. Studio One Artist Version....

I recently updated Universal Control to firmware version 1.10 and ever since my FaderPort 8 doesn't work in Studio One Professional and I continuously get an error message on startup "MIDI Port not found for Device FaderPort 8!" I have tried re-installing the software and have cycled both the FaderPort 8 and my iMac several times, but no luck. How do I get my FaderPort to start working again?iMac, late 2015.4 GHz i732 GB RAMmacOS High Sierra 10.13.2Studio One Professional 3.5.4...

Ideally, I'd like to mount my new StudioLive 16 series III board on top of a mobile rack for use in my studio, as well as for mobile recording.It's a little over 21" deep, and I'm conceed that every time I pack it up, I'll have to remove every single cable from the back panel. I'd certainly prefer to leave it hooked up with the gear below it semi-permanently.Anyone got a good setup going on a mobile rack?Can anyone suggest a good make and model?Thank you!...

I'm trying to use my friend's computer (Acer Aspire E-14, with built-in mic) to record with Studio One 3. We are not close to the studio at the moment. I keep getting the error message"failed to open Microphone (Realtek High Definition Audio)!Please make sure that the sample rates of your recording and playback devices match"I already clicked on "Manage audio devices" and change the playback sample rate to that of the recording device. It's still not working...

Hi There :-) I recently switched over from Win7 to Win10, and in Win7 there wasn't issue when two different applications such as a MP3 and a Web site playing at the same time on my USB96. Under Win10 only one application can get use of the ASIO driver. In most cases it just cuts audio completely and you have to reboot the machine to get it working again. I tried playing around with different versions of Universal Control with the same results. I tried looking on your site and on the web for any answers before I contacted you so that I don't waste your time. I'm stuck on this, can you please advice?...

I've just started with Studio One, moving from Cakewalk Sonar Platinum. I like it so far and still have plenty to lea.One thing I notice as different is very high latency values for ASIO in Studio One. I'm used to much lower latency in Sonar and I wondered if Studio One supports WASAPI drivers. I don't see an option for them at the moment.If they are available, I would appreciate any advice on how to access them.Thanks...

The 2017 KCSE results of ten schools will be withheld following suspected malpractice in the institutions. Education CS Fred Matiaang’i said this while speakingat Nairobi School on Wednesday. He added thata team has been set up to scrutinize the results that will be released on January 18. “We are withholding results of the schools because we want further analysis. Our examiners noted clear evidence of collusion,” Dr. Matiang’i said. “Iknow people will ask us to prove these allegations and that is why we have asked for more expertise.” Matiang’i said the board of the schools affected will be de-registered but he chose to not name the schools affected. Read Also:2017 KCPE Results: Kakamega Gi...

Hey, can I just have a copy of the old program that coected the AudioBox iTwo to my PC (Windows 7, 64 bit) ? The old program, before Universal Control, worked absolutely fine, and I recorded with it quote a bit. but uninstalling the old program & "upgrading" to Universal Control led to: Computer failing to recognize AudioBox, computer displaying errors with the drivers of the audiobox when recognized 5 hours of troubleshooting with no results whatsoever 2 dozen guides on how to treat possible issues, with no results, probably a dozen Reinstalls and uninstalls, including ones where i went to and deleted files in 'appdata' and 'prefetch' folders as recommended by the official Presonus answ...

Conducting a demo of Studio One with prime and a Audiobox USB 2x2. I caot get the AB USB coected and I keep getting a "USB device malfunctioned and windows does not recognize it" message whenever I try to coect.I'm Ruing Win-10/64 with latest updates and have downloaded the USB driver/Universal controller from the Web site. I have followed the installation procedures and have done several Installs/Uninstalls with info. obtained from the forums. I have moved the USB coection to a rear port (motherboard) and reinstalled from scratch but still receive the same response....